We offer same-day shipping for most items ordered before 3PM EST, Mon-Fri. Orders with engraving or customization require 1-3 business days to process before shipping.
Please note that our office and warehouse facility is closed for shipping on most Federal holidays.
We will provide you with a tracking number once your order ships.
Questions? Email us at firstname.lastname@example.org or call us at 1-877-283-3565.
Domestic Shipping Options
- FREE on all orders over $100 (5-10 business days; time in transit not guaranteed)
- Standard $5 (5-10 business days; time in transit not guaranteed)
- FedEx Express Saver $10 (3 business days guaranteed)
- FedEx 2-Day $12 (2 business days guaranteed)
- FedEx Standard Overnight Pricing Varies (1 business day guaranteed)
International Transit Times
- FedEx International Priority (1-5 business days; time in transit not guaranteed)
- FedEx International Economy (2-7 business days; time in transit not guaranteed)
- Shipping cost is calculated based on your exact delivery address at checkout, and transit times can vary.
- International delivery cannot be guaranteed within a specific timeframe due to customs and import delays.
- We are unable to ship Mother of Pearl items outside of the USA.
- The cost at checkout includes the delivery service and brokerage fee only. Your importing country may charge an import duty/VAT fee on top of the price of the order and shipping. These charges are beyond our control and cannot be reimbursed.
- International customers are responsible for any import or customs fees charged by your government. We are unable to predict which shipments will be assessed these fees or the amount of the fee that may be charged. In cases of refusal, either the cost of the goods or return service costs will be assessed.
The Fine Print
- Some items ship directly from the manufacturer or require a lead time. To verify this, please check the “Shipping Information” section on the item page.
- If any of the items on your order are backordered, you will be contacted via email within 2 business days.
- A physical delivery address is required for all expedited shipping methods. Any address changes with FedEx will be subject to a $12 fee.
- Please note that we use FedEx as our expedited shipping carrier, and they do not currently offer PO Box deliveries. If you have selected expedited shipping, you will need to provide a street address before the package is shipped, or fees may be incurred.
- FedEx Home Delivery delivers 7 days a week.
- FedEx Ground delivers Mon-Fri only, within business hours.
- FedEx 2Day delivers Mon-Fri only, with Saturday delivery available in select locations at an additional cost.
- FedEx Express Saver delivers Mon-Fri only, with Saturday delivery available in select locations at an additional cost.
- FedEx may impose an additional (COD) fee for remote delivery areas. This is not included in the shipping amount listed on our site and is beyond our control.
- Please note that delays due to inclement weather are a possibility, and that while we may process orders on US Federal Holidays, they may not be picked up by the carrier the same business day. Please allow a 1-2 business day delay during these times.
- In instances of a delay in payment, such as an E-Check through PayPal, your order will be held until payment is complete.